Community & Operations Coordinator

About the IT Alliance

The IT Alliance is a not-for-profit focused in the Information Technology sector on Prince Edward Island. Founded in 2022, it now represents more than 1,400 pure-play IT individuals and companies. The IT Alliance is gearing up for an exciting phase of growth which will include a recast of the strategic plan, introduction of programming to support high-growth IT companies in PEI (including the introduction of a new home for tech and tech-enabled start-ups), and roll-out of additional tactics to strengthen the IT sector overall.

Reporting to: Executive Director

Job brief

We are seeking a highly organized and dynamic individual to join our team as a Community & Operations Coordinator. This role will be essential in supporting the smooth operation of our co-working space while fostering a vibrant, engaged community. The ideal candidate will handle administrative duties, member support, and event planning, ensuring that the space runs efficiently and effectively.

Day-to-day responsibilities may include (but are not necessarily limited to):

Administrative & Operational Support:

• Onboard new members and manage their integration into the space.
• Handle day-to-day administrative tasks such as tracking projects, managing mail, and coordinating supplies.
• Maintain an organized and welcoming workspace, ensuring operational efficiency.
• Serve as the first point of contact for member inquiries and support.

Event Coordination:

• Plan and execute events, workshops, and networking sessions to engage the community.
• Oversee event logistics, including space setup, vendor coordination, and promotional activities.
• Develop event calendars and coordinate with external partners to host collaborative events.

Reporting & Analytics:

• Track and report on space usage, community engagement, and event success metrics.
• Provide data-driven insights to inform improvements in both space operations and member engagement.

Content Creation:

• Create engaging and relevant content, including blog posts, newsletters, and social media updates.
• Collaborate with industry experts to produce valuable resources and content for the community.

Community Engagement:

• Foster a collaborative and supportive environment among co-working members.
• Gather feedback from members to improve community initiatives.
• Assist in building a sense of community through regular communication and support.

Qualifications:

• Strong organizational skills with experience in administrative roles.
• Excellent communication and interpersonal abilities.
• Proven experience in event planning and execution.
• Ability to manage multiple projects simultaneously.
• Familiarity with office management tools and systems.

Why join us

• Be part of a mission-driven organization dedicated to advancing the tech industry in Prince Edward Island.
• Work in a collaborative and supportive environment with opportunities for professional growth.
• Make a meaningful impact by connecting and empowering tech professionals in the region.
• Enjoy a competitive salary and benefits package.

Note: given the growth objectives of the IT Alliance and introduction of Velocity, there is a "scaling up" element to this role, allowing the desired individual to flex across a multitude of areas, playing a critical part in evolving the JD and overall team construction over time.

Education: High School Diploma or Equivalent

Job Type: Full-time

Work Location: Charlottetown, PEI (in-person only)

Salary range: $50,000 - 65,000 per annum

Application deadline: 2024-10-04

Expected start date: 2024-10-14

How your friends should describe you

Your friends describe you as the go-to person for keeping everything on track. You’re known for being highly organized, resourceful, and always two steps ahead. They’d say you have a knack for making people feel welcome and that you’re great at bringing folks together, whether it’s for a big event or just a quick coffee chat. You’re also praised for your ability to juggle multiple tasks with ease, staying calm and focused under pressure.

This position is closed to new applications.

We will only contact candidates who proceed to the interview phase.

PEI IT Alliance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.